User Data Deletion Instructions
Eye Brand Indonesia respects your right to request deletion of personal information associated with your Facebook or Instagram account.
If you have interacted with Eye Brand Indonesia through Facebook or Instagram and would like us to delete information associated with your account, you may submit a deletion request by following the steps outlined below.
How to Request Data Deletion
Please submit your deletion request via email directly to our support team:
Data Deletion Request
Verification notice: We may request additional information when reasonably necessary to verify that the request is being submitted by the authorized owner of the specified account.
What Data May Be Deleted
Depending on your previous interactions with Eye Brand Indonesia, eligible data may include:
- Stored Facebook or Instagram user identifiers
- Customer communication records
- Comments or interaction records stored in our internal systems
- Messages stored in our internal systems, where applicable
- Other personal information associated with your interactions with our services
Processing Time & Retention Exceptions
We will review valid deletion requests and process them within a reasonable period, subject to applicable laws and legitimate business or legal record-keeping requirements.
Some information may be retained when required for:
- Legal compliance
- Fraud prevention
- Accounting or transaction records
- Dispute resolution
- Enforcement of agreements
Once the applicable statutory retention requirement has ended, the information will be deleted or irreversibly anonymized.
Contact & Inquiries
For any questions regarding user data deletion or privacy practices, please reach out to us:
