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  1. Beranda
  2. Terms of Service
DOC 01Privacy PolicyDOC 02Terms of ServiceDOC 03User Data Deletion
TERMS OF SERVICE // META PLATFORMSACTIVE TERMS

Terms of Service

LAST UPDATED: 07 SEPTEMBER 2024•EYE BRAND INDONESIA•REF: EBI-META-TOS-V1

Welcome to Eye Brand Indonesia.

These Terms of Service (“Terms”) govern your interaction with Eye Brand Indonesia through our website, Facebook Page, Instagram account, advertisements, messaging services, and other digital services. By communicating or interacting with our services, you agree to these Terms.

01

About Our Services

Eye Brand Indonesia uses online platforms, including Facebook and Instagram, to provide information about our products, communicate with customers, respond to inquiries, manage comments, and provide customer service. Our internal systems may connect to Meta Platforms through authorized APIs and webhooks to help manage these interactions.

02

Acceptable Use

Users must not use our services to:

  • Send unlawful or fraudulent content
  • Harass or threaten other users
  • Distribute malicious software
  • Attempt unauthorized access to our systems
  • Impersonate another person or business
  • Violate applicable laws
  • Violate Facebook, Instagram, or Meta policies
03

Product Information

We make reasonable efforts to ensure that product descriptions, specifications, prices, availability, and other information are accurate. However, information may change without prior notice. Final prices, availability, shipping arrangements, payment terms, and transaction details may be confirmed separately by our sales or customer service team.

04

Customer Communication

When users contact us through Facebook, Instagram, WhatsApp, our website, or other communication channels, we may retain relevant communications for customer service and business record purposes.

05

Third-Party Platforms

Some services are provided through third-party platforms including Facebook, Instagram, and Meta Platforms. Use of those platforms is also subject to their respective terms and policies. Eye Brand Indonesia does not control the availability or operation of third-party platforms.

06

Intellectual Property

Unless otherwise stated, content published by Eye Brand Indonesia, including trademarks, product photographs, graphics, text, logos, and promotional materials, belongs to Eye Brand Indonesia or its respective rights holders. Content may not be reproduced or commercially used without authorization.

07

Limitation of Liability

To the extent permitted by applicable law, Eye Brand Indonesia will not be responsible for indirect, incidental, or consequential damages arising from the use or inability to use our online services.

08

Privacy

Personal information is handled according to our Privacy Policy:

View Privacy Policy
09

Data Deletion

Users who wish to request deletion of personal information associated with our Meta-connected services can follow the instructions available at:

View User Data Deletion Instructions
10

Changes to These Terms

We may update these Terms from time to time. Changes will become effective when published on this page.

11

Contact Information

For questions regarding these Terms, please contact:

OPERATED BY
Eye Brand Indonesia
EMAIL ADDRESS
[email protected]
WEBSITE
https://eyebrand.id
BUSINESS ADDRESS
Jl. Rajawali No. 86, Surabaya, Jawa Timur 60176, Indonesia
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Email Address
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Our Location
Surabaya, Indonesia
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